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Total Response

About Us 

Total Response Ltd provides property maintenance and improvements for home owners, landlords, estate agents and other clients 

Our Team 

Our qualified tradespeople are supported by a team of office staff who are happy to discuss your requirements. We pride ourselves in delivering a high quality service with excellent customer satisfaction. 


0300 303 0884 

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Gas Servicing

Our operatives are trained and qualified, giving reassurance that customers are in safe hands. 

Gas related services include:  ​

  • Gas fire servicing and repairs
  • Boilers - servicing, replacing and changing location 
  • Capping gas supply 
  • Blank off redundant gas points 
  • Central heating drain down 
  • Boiler controls 
  • Gas cooker installations and safety checks 
  • Central heating installations


Electrical Works

All electricians working for Total Response Ltd are registered NICEIC for domestic and non-domestic work.

Our professional service includes:

  • Bathroom fitting – electric showers, renewal and repair
  • Storage heating and water – renewal and repairs
  • Radiant and convector heaters – renewal and repairs
  • Immersion heater – renewal and repairs
  • Domestic appliance testing
  • Ventilation fans
  • Cabling
  • Lighting and power circuits
  • Consumer control units
  • Light switches and power sockets
  • Shaver points
  • Door bells and entry installation
  • Fire alarm and smoke detector installation
  • Burglar alarm installation
  • External lighting
  • Earthing


Total Response Ltd has a team of qualified plumbers who can diagnose faults and repair them effectively and efficiently.

 Our services include:

  • Rainwater pipework – replacement and repairs
  • Waste pipework and fittings
  • Kitchen fitting – sinks and pipework 
  • Bathroom fitting –associated pipework
  • Cold water storage tanks – fitting and replacement  
  • Hot water cylinders
  • System drainage
  • Radiator repairs and bleeding


Total Response Ltd's professional carpenters carry out many carpentry services, including:   

  • Kitchen fitting
  • Bathroom fitting  
  • Staircases
  • Handrails
  • Curtain battens
  • Skirting boards, picture rails and architrave
  • Door frames
  • Window cills
  • Bath panels
  • Meter cupboards
  • Adding or changing locks, security bolts and padlocks
  • Door furniture – internal and external
  • Grabrail – internal fitting
  • Attendance at evictions to secure the property

Solid Fuel

A range of services are available from our fully qualified operatives to ensure your solid fuel appliances continue to run. These include:    

  • Solid fuel appliance – renewal and servicing
  • Backboiler – renewal and servicing
  • Chimney breast and firewall re-building
  • Chimney stack rebuilding and replacement of pots caps and cowls
  • Sweeping chimneys
  • Removal of solid fuel cookers

Tree Services

Our operatives are fully trained tree surgeons offering the following services:  ​

Cutting back
Tree surgery

Ground Works

Our ground works team carries out professional services to the highest standard. These services include: 

  • New or replacement kerbs (including drop kerbs)
  • New or replacement concrete or timber edging
  • Paving paths, steps and ramps – brick, flag stones, gravel or concrete
  • Handrails and balustrades
  • Fitting of bollards – steel, concrete or timber
  • Fencing and gates - replacing or adding new
  • Repair of existing drains, gullies and manholes
  • Stone wall building and repairs
  • Clearing of empty properties and cleaning
  • Rainwater pipework – clearing
  • Grab rail – external fitting

Grounds Maintenance

The Total Response Ltd grounds maintenance team carries out the following services, and others by request: 

  • Garden clearance
  • Turfing
  • Pruning
  • Hedge clipping
  • Grass cutting
  • Weeding and spraying

Renewable Technologies

Our operatives are fully trained in the following renewable technologies:

  • PV solar panel fitting and inspection/servicing
  • Air source heat pump fitting and inspection/servicing
  • Ground source heat pump inspection/servicing
  • Biomass appliance servicing
  • Underfloor heating fitting and inspection/servicing

Sewage Treatment

Our sewage treatment team is fully equipped to carry out the following services: 

  • Clearing blockages (rods or jet)
  • Drain testing
  • Land drains
  • Soakaways
  • Soil and vent stacks

Our Locations

Total Response has an environmental policy 

Registered office: The Gateway, The Auction Yard, Craven Arms. SY7 9BW. Company Registration No. 6178863 VAT no. 905 0033 77